Lost items

It's been less than two days. Call the driver — they're usually happy to return your belongings. The call button in your order history is active for 48 hours after the ride.

More than two days have passed or no agreement was reached with the driver: Describe your lost item and we'll help you get it back.

I lost the phone I requested the ride with. We'll save you! Write to us and include two phone numbers: 1) where to contact you now and 2) the number linked to the ride.