Lost items

It's been less than two days. Call the driver — they're usually happy to return your belongings. The call button in your order history is active for 48 hours after a ride.

More than two days have passed or no agreement was reached with the driver: Describe your lost item and we'll help you get it back.

I lost the phone I requested the ride with: We'll save you! Write to us and include two phone numbers: 1) where to contact you now and 2) the number used to request the ride.